Privacy Policy

How we collect, use, and protect your information

Last updated: July 2026

Introduction

spire-orbit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website spire-orbit.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit an enquiry through our contact forms
  • Request information about our services
  • Engage our consultancy services
  • Communicate with us via email or other channels

This information may include your name, email address, and any additional details you choose to provide regarding your property requirements.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • IP address (anonymised where possible)

How We Use Your Information

We use collected information for the following purposes:

  • To respond to your enquiries and provide requested services
  • To communicate with you about your property search
  • To improve our website and service offerings
  • To analyse website usage patterns
  • To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With service providers who assist in operating our website and delivering services
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Enquiry data is typically retained for a period of three years following your last interaction with us.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Request data portability

To exercise these rights, please contact us using the details provided below.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

spire-orbit
42 Charlotte Square
Edinburgh EH2 4HQ
United Kingdom

Email: [email protected]